1. Do I need training?

No. The website is easy to use. A simple online user manual is available upon registration.

2. How can my debtors make payment?

Debtors can direct deposit funds into your nominated account, post a cheque or pay by credit card online.

The credit card facility incurs a 5% surcharge which is paid by your customers. The original invoice amount is paid directly into your account. Allow 5 days for funds to clear.

3. How do I know if the invoice has been sent?

It is recommended that you follow up with the debtor and/or post a copy as well.

4. How often are reminder emails sent?

If the feature is turned on for your customer and the debt is over $50 a friendly reminder is emailed every 7 days after the due date until paid. This will continue until you clear the balance in the system or turn it off. It is recommended that payments are applied regularly to avoid sending reminder emails in error.

5. What credit cards are accepted?

Visa or Mastercard only, with a minimum payment of $50.

6. How much does it cost?

The first 3 months are free where after this time you have absolutely no obligation to continue. The cost is a $197 per annum. If you request extra support or training, charges may be incurred.

7. How much is phone support and training if I require it?

If you would like further support or training the costs are as follows.

• Phone support - $38 per hour (or part of)
• Email support - $7 per email
• Onsite training - $109 per hour (min 2 hours)

Email us your question? or register now!

Register for a free
3 month trial
(valued at $75)